Performing a new installation of Folder Sync

Last published : Jun 07, 2026
Perform a new installation of Folder Sync 1.13.3 if you have not previously used Folder Sync.
Note: User Account Control (UAC) must be turned off, or you must install Folder Sync as an administrator.
To perform a new installation of Folder Sync
  1. Download the Folder Sync compressed setup file from the following location on our Support website:
http://www.veritas.com/docs/100039727
  1. Extract the contents of the compressed setup file on the required server.
  2. Run the extracted Folder Sync Setup .msi file.
  3. When the ArchiveTools Folder Sync setup wizard displays, click Next to proceed with the installation of Folder Sync.
  4. Specify the installation location for Folder Sync. We recommend that you use the default location. Then click Next to continue.
  5. In the Enter Service Account and Password window, provide the logon credentials for the Folder Sync service account you have prepared:
    • Enter the Folder Sync service account user name in the format *Domain* \_ServiceAccount_
    • Enter the password for the Folder Sync service account, and then re-enter the password to confirm it.
  6. Click Install to proceed with the installation.
  7. When the setup wizard indicates that it is ready to finish, keep the option Launch Archive Tools Configuration selected, and clickFinish.
  8. The Archive Accelerator Configuration Wizard starts, and prompts you for the SQL instance to use for the ArchiveAccelerator database.
    Note: If you install Folder Sync on multiple servers for load sharing or redundancy, specify the same SQL instance for each installation of Folder Sync. All of the Folder Sync installations must all share the same SQL server database.
Specify the SQL Server instance that Folder Sync is to use, in the following format:

*SQL_computer_name* \_SQL_instance_

Note: To use the default SQL instance, omit theSQL_instanceand specify only the following: SQL_computer_name\
  1. Click Next. The Archive Accelerator Configuration Wizard displays your configuration settings.
  2. Click Next to begin the configuration.
The Archive Accelerator Configuration Wizard notifies you when the configuration is complete and the Archive Tools Management Console has been installed.
Now that the installation and initial configuration is complete you can configure the Folder Sync task settings in the management console.
See Configuring the settings for the Folder Sync task.