About Targeted Collections
You can create a targeted collection in Advance Discovery console. These collections are the cloned data of an archive collector that is configured in the Archive Administrator console.
Before you create a targeted collection in Advanced Discovery console, ensure that, in Archive Administrator -
-
the customer is already created
-
the service for this collector is enabled for that customer
-
the Archive Collector is configured
After you create a targeted collection, ensure that the configuration status is Complete. If the configuration is incomplete, user cannot be sent to case. User cannot remove the previously selected and saved options.
Related information