Canceling the email reassignment activity
After you submit a batch for email reassignment, you need to know the status of every batch. There are four statuses, namely Queued, In-progress, Completed, and Failed. You can cancel the email reassignment activity only when the batch status is Queued or In-progress. You cannot cancel the reassignment for the Completed and Failed batches. You can cancel one batch at a time.
To cancel email reassignment activity
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On the Investigations tab, select Managed Accounts > Mail Reassignment.
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Use the Advanced Search option to search for the batch you want to cancel.
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Select the batch whose status is either Queued or In-progress.
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Under Reassignment Details, ensure that the Cancel option is enabled.
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Click Cancel.
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