Accessing the trace logs

Last published : Apr 17, 2026
The trace logs are written to the following folder:
  • If you use the Veritas-branded version of Lync Connector:
%ProgramData%\Veritas\EV.Cloud\Lync connector\logs
  • If you use the Symantec-branded version of Lync Connector:
%ProgramData%\Symantec\EV.Cloud\Lync connector\logs
where %ProgramData% is the value of the ProgramData environment variable, typically C:\ProgramData.
You can access the trace logs folder directly from the Lync Connector Console, as follows.
To access the trace logs from the Lync Connector Console
  1. In the Lync Connector Console, click the Settings icon on the title bar.
See About the Lync Connector Console.
  1. From the drop-down menu, select Open logs folder.
More Information
About the Lync Connector trace logs
About troubleshooting Lync Connector issues