Transcript processing failures

Last published : Apr 17, 2026
A transcript failure indicates that something went wrong with the processing of a transcript, but that the problem may be specific to that particular transcript. Lync Connector continues with transcript processing. The synchronization finishes with the status of completed rather than failed.
Individual transcript failures are likely to be due to a configuration or requirements error such as one of the following:
  • SMTP server refuses to accept the email because it is too large
  • Relaying not supported by the SMTP server
If all of the processed transcripts fail processing with the same error, Lync Connector fails the synchronization, to indicate that a systematic error requires your attention.
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