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    Capture, supervise, retain and reconstruct regulated communications within one unified system

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    PLATFORM CAPABILITIES

    Capture Classify Supervise Archive Discover

    SUPPORTED INTEGRATIONS

    Bloomberg ChatGPT Dropbox Google Workspace LSEG Microsoft OneDrive Microsoft Teams Slack Progress ShareFile View all supported integrations

    Use Case

    Communications Compliance Supervision and Surveillance Records and Retention Optimization Insights and Analytics Investigations and eDiscovery Data Migration

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    • 1-0
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    • About Customer Administration
      • About Arctera Insight Archiving Customer Administration
      • Revision History
      • Obtaining The Customer And Partner Administration Documentation
      • About Customers, Partners, And Provisioning
    • Using The Customer Service Tool
      • About The Customer Service Tool
      • Accessing The Customer Service Tool
    • My Config
      • Viewing Your Company's Configuration Details
    • Provisioning Customers
      • About Provisioning A Customer
      • Stages Of Customer Provisioning
      • Arctera Insight Archiving Customer Provisioning Prerequisites
      • Provisioning A Customer
      • Configuring The MYOK Feature
      • Configuring The Indexing Languages For The New Customer
      • Configuring The Archiving Options For A New Customer
      • Obtaining The Credentials Of A Customer's Primary Administrator Account
      • About Creating Additional Administrator Accounts For A Customer
      • Creating And Updating Archive Accounts In Bulk From A User Upload List
      • Creating Google G Suite Gmail Archive Accounts In Bulk From A Downloaded Google User List
        • Downloading A List Of Users From The Google Admin Console
        • Converting A Google User List CSV File To The Required Format For The Bulk Import Process
      • Confirming The Completion Of The New Customer Order
    • Managing Customers
      • About The Customers Page
      • Finding A Customer In The Customer List
      • Making A Customer A Favorite In The Customer List
      • Accessing Customer Details
      • About The Customer Details Page
      • Disabling Or Enabling A Customer's Access To The Archive
      • Editing A Customer's Company Details
      • Resetting A Customer's Primary Administrator Password
      • Editing A Customer's Archiving Options
      • Viewing And Exporting The Details Of A Customer's Archive Accounts
      • Viewing And Editing A Customer's Onboarding Checklist Information
      • Configuring Trusted Networks For A Customer
      • Viewing A Customer's Email Retention Settings
      • Viewing The Mail Monitoring Details For A Customer
      • About Configuring Authentication Management For A Customer
      • Confirming The Completion Of A Customer Order
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      • Viewing Distributor Details
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    • Customer Service Administration Roles
      • About Customer Service Administration Roles
      • Changing The Permissions For A Built In Customer Service Administration Role
      • Creating Custom Customer Service Administration Roles
      • Editing, Renaming, Or Deleting Custom Customer Service Administration Roles
      • Assigning Customer Service Administration Roles
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      • About Reporting In Customer Service
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    Arctera Insight Archiving Customer Administration-
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    About Customer Administration

    About customer administration

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    Last published : Apr 17, 2026
    This section includes the following topics:
    • About Arctera Insight Archiving customer administration
    • Revision history
    • Obtaining the customer and partner administration documentation
    • About customers, partners, and provisioning
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