About Folder Sync

Last published : Apr 17, 2026
Folder Sync is an add-on feature of Enterprise Vault.cloud that lets you view your existing Microsoft Outlook folder structure in Personal.cloud. Once your administrator enables Folder Sync for your account, an initial synchronization event replicates your Outlook folder structure in Personal.cloud. As you make changes to folders in Outlook, Folder Sync replicates these changes in Personal.cloud during subsequent synchronization events. Since your administrator configures the frequency of synchronization events, it may take some time before changes you make appear in Personal.cloud.
Note: Folder Sync is only intended for viewing your Outlook folder structure. You cannot make changes to your folder structure or move archived message between folders in Personal.cloud.
More Information
Folder Sync FAQ
Related information