Downloading message attachments

Last published : Apr 17, 2026
While working with archived messages, you may find an attachment you want to download. Using Personal.cloud, you can download message attachments to your computer.
To download a message attachment
  1. In the message list, select an archived message with an attachment.
    Note: APaperclipicon next to a message in the message list denotes a message with an attachment.
    Paperclip icon
  2. In the message window, click the Paperclip icon next to the message subject line to show attachments.
    Note: Attachments are shown under the message recipient list.
  3. Click on an attachment to download it to your computer.
  4. In the File Download window, click Save to save the attachment to your Downloads folder.
    Note: You can clickOpenin theFile Downloadwindow if you want to open the attachment before you save it to your computer.
More Information
Printing archived messages
Related information