Saving archived messages to your computer

Last published : Apr 17, 2026
You can save a copy of an archived message to your computer, unless your administrator makes the Save action unavailable.
To save an archived message
  1. In the message list, select an archived message.
  2. Do one of the following:
    • In the message toolbar, click Save this message.
    • Right-click the message then click Save this message.
      Note: These options are hidden if your administrator makes the Save action unavailable. Note: You can only save one message at a time. Even if you select multiple messages and clickSave this messagein the right-click menu, Personal.cloud only saves the message you right-clicked.
  3. In the File Download window, click Save to save the message to your Downloads folder.
    Note: You can clickOpenin theFile Downloadwindow if you want to open the message before you save it to your computer.
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