About the Folder Sync Mailbox Report

Last published : Apr 17, 2026
The ArchiveTools Management Console can display a ArchiveTools Folder Sync Mailbox Report, which shows the status of each mailbox that Folder Sync has processed. The report includes a list of the folders that have been synchronized for each mailbox. You can click a folder in the list to view a child report, the ArchiveTools Folder Sync Folder Report. The Folder Report shows details of the emails that Folder Sync has processed for the selected folder.
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Table: Contents of the ArchiveTools Folder Sync Mailbox Report lists the information that the Folder Sync Mailbox Report includes.

Table: Contents of the ArchiveTools Folder Sync Mailbox Report

Column heading Description
Mailbox name The display name of the mailbox for which information is provided.
Mailbox Identity An integer that identifies this mailbox.
Archived True : Folder Sync has established that a provisioned account exists in Enterprise Vault.cloud.
False : Folder Sync has been unable to identify a provisioned account exists in Enterprise Vault.cloud.
Status A code that indicates the folder synchronization status, as follows\:
- 1 - To be started. Folder synchronization has not run.
- 2 - Started. Folder synchronization is in progress.
- 3 - Stopped. Item Synch task stopped while folder synchronizations were in progress.
- 4 - Completed. Folder synchronization finished successfully.
- 5 - Erred. An error occurred during processing. See the Event log column of the Folder Sync mailbox database entry for details. See Checking the Folder Sync synchronization status from the ArchiveTools Management Console .
- 6 - Deleted. Unable to resolve the mailbox distinguished name in Active Directory.
- 0 - To be synchronized. This status may occur if the Item Synch task is interrupted while synchronizing the Folder Sync database with Active Directory.
Time of First Sync The date and time when the first successful synchronization of the mailbox completed.
Time of Last Sync The date and time when the most recent successful synchronization of the mailbox completed.
Time Started The date and time when the most recent synchronization attempt started.
Time Stopped The date and time when the most recent synchronization attempt finished.
Folder List Click the Expand icon to see a list of folders that Folder Sync processed in the last synchronization.
Click any folder in the list to view a ArchiveTools Folder Sync Folder Report for the folder. The Folder Report lists details of the items that Folder Sync processed for the selected folder.
To return to the parent mailbox report, click the left arrow button above the folder report's title in the main pane.
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