About the Reset Mailbox(es) option
When you select one or more mailboxes and then select Run Now from the right-click menu, the Run Now dialog appears. The dialog includes a Reset Mailbox(es) check box. which you should always keep unchecked unless you are advised otherwise.
Note: Never select theReset Mailbox(es)check box unless Veritas Services & Support advise you to do so. Do not use theReset Mailbox(es)option simply because a mailbox encountered errors while processing.
If the Reset Mailbox(es) option is selected when you click OK on the Run Now dialog, the Run Now operation executes a reset on all of the selected mailboxes. The next time that Folder Sync processes a reset mailbox, the mailbox is processed as if for the first time.
More Information
(../performing-a-run-now-folder-sync-synchronization.html "Performing a "Run Now" Folder Sync synchronization")
About performing and scheduling Folder Sync synchronizations
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