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    PLATFORM CAPABILITIES

    Capture Classify Supervise Archive Discover

    SUPPORTED INTEGRATIONS

    Bloomberg ChatGPT Dropbox Google Workspace LSEG Microsoft OneDrive Microsoft Teams Slack Progress ShareFile View all supported integrations

    Use Case

    Communications Compliance Supervision and Surveillance Records and Retention Optimization Insights and Analytics Investigations and eDiscovery Data Migration

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    • 1-0
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    • About This Guide
      • About This Guide
      • Prerequisite Knowledge
    • About CloudLink
      • About CloudLink
      • Synchronizing User Accounts From Microsoft Active Directory
      • Synchronizing User Accounts From IBM Domino Directory
      • Synchronizing User Accounts From Google G Suite
      • Configuring Personal Archive Web Folders For Microsoft Exchange Mailboxes
      • Should I Upgrade To CloudLink 4.1.x?
      • CloudLink Revision History
    • About Exchange Mailbox Delegation Synchronization
      • Introduction To Exchange Mailbox Delegation Synchronization
      • About The Effects Of Synchronized Delegation Permissions
      • About The Synchronization Of Delegation Permissions With Recurring Tasks
      • Requirements For Delegation Permissions Synchronization
      • Synchronizing The Delegation Permission For A User Or A Shared Mailbox With Delegates From Different Active Directory Domains
    • System Requirements For CloudLink
      • About The Requirements For CloudLink
      • About The Microsoft Exchange And IBM Domino Configurations That Are Compatible With CloudLink
      • CloudLink Server Requirements
      • About The Account Credentials That CloudLink Requires
    • Steps To Set Up CloudLink
      • Steps To Set Up CloudLink
    • Installing Or Upgrading The CloudLink Application
      • About Installing And Upgrading CloudLink
      • Performing A New Installation Of CloudLink
      • Upgrading CloudLink
      • Uninstalling CloudLink
    • Setting Up CloudLink With Microsoft Exchange
      • About Setting Up CloudLink With Microsoft Exchange
      • Creating A CloudLink Service Account For An Exchange Environment
      • Configuring Exchange 2003 Servers For CloudLink
        • Ensuring That The WebDAV Protocol Is Enabled
        • Assigning Administrator Permissions For The CloudLink Service Account
        • Configuring Exchange Server 2003 For Remote Login With Forms Based Authentication
      • Configuring Exchange Server 2007, 2010, 2013, And 2016 Servers For CloudLink
        • Setting The Rights For The CloudLink Service Account To Create And Remove Web Folders
        • Enabling Personal Archive Web Folders In OWA
      • Starting And Closing The CloudLink Application
      • Configuring CloudLink For Microsoft Exchange
        • Selecting The CloudLink Configuration Tasks For An Exchange Environment
        • Specifying The CloudLink Service Account
        • Registering The Domain Controllers
        • Registering The Secondary Domain Controllers (Optional)
        • Specifying The Management Console Credentials
        • Configuring The Active Directory Properties To Synchronize
        • Configuring The Additional Active Directory Synchronization Options
        • Synchronizing Additional Email Aliases From The Active Directory Extension Attribute
        • Configuring The SMTP Server Settings For Email Alerts
        • Choosing The Exchange Server Settings For Web Folder Management
        • Configuring The Web Folder Properties
        • Configuring Report Management And Logging
        • Configuring The Welcome Message Template
        • Disabling Personal Archive Login And Archiving For Accounts With Disabled Mailboxes
        • Disabling Personal Archive Login And Archiving For Users Who Leave Distribution Groups That Are Targeted With Group Based Sync
      • Reviewing Or Changing The CloudLink Configuration
    • Creating CloudLink Tasks For Exchange
      • Accessing Task Manager
      • About Granting Remote Account Management For CloudLink
      • Deselecting Task Actions For Specific Users Or Groups
    • Setting Up CloudLink With Domino
      • About Setting Up CloudLink With Domino
      • Creating A CloudLink Service Account For A Domino Environment
      • Creating A Notes Account For CloudLink And Setting Up Notes On The CloudLink Server
      • About Configuring The Domino Global Domain Document
      • Starting And Closing The CloudLink Application
      • Configuring CloudLink For Domino
        • Selecting The CloudLink Configuration Tasks For A Domino Environment
        • Specifying The CloudLink Service Account
        • Specifying The Notes ID Password
        • Specifying The Management Console Account Credentials
        • Configuring The Domino Properties To Synchronize
        • Specifying The Additional Domino Synchronization Options
        • Configuring Report Management And Logging
        • Configuring The Welcome Message Template
      • Reviewing Or Changing The CloudLink Configuration
    • Creating CloudLink Tasks For Domino
      • About Creating CloudLink Tasks For Domino
      • Accessing Task Manager
      • About The Task Manager Welcome Page And Archive User Browser In A Domino Environment
      • Creating CloudLink Tasks For Domino
      • Selecting The Domino View On Which To Perform The Task
      • Choosing Whether To Disable Personal Archive Access For Users In Domino Deny Groups
      • About Granting Remote Account Management For CloudLink
      • Selecting The Actions For A Task To Perform In A Domino Environment
      • Scheduling A Task
      • Reviewing The Task Parameters
    • Monitoring And Managing Tasks And Archive Accounts
      • Viewing The Task Reports
      • About The CloudLink Log Files
      • Optimizing The Cloud Archive Status Synchronization
      • Exporting Archive Account Information From The Archive User Browser
    • Known Issues And Limitations
      • About The Known Issues And Limitations With CloudLink
      • CloudLink Personal Archive Web Folder Deployment Issues And Limitations
      • CloudLink Active Directory Synchronization Limitations
      • General CloudLink Limitations
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    Known issues and limitations

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    Last published : Apr 17, 2026
    This section includes the following topics:
    • About the known issues and limitations with CloudLink
    • CloudLink Personal Archive web folder deployment issues and limitations
    • CloudLink Active Directory synchronization limitations
    • General CloudLink limitations
    Related information
    About the known issues and limitations with CloudLinkCloudLink Personal Archive web folder deployment issues and limitationsCloudLink Active Directory synchronization limitationsGeneral CloudLink limitations

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