Searching for messages

Last published : Apr 17, 2026
You can search archived messages in the following methods:
  • Search allows you to find specific messages using keywords that appear in the subject line or message body.
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    Note: The matched keywords are highlighted in the subject and message body.
  • Advanced Search allows you to build more customized queries.
To use advanced searching, tap the User Profile icon and tap Advanced Search.
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Custom a query using the following fields, and click Search.
  • Search and Subject fields: Enter keywords or subject lines to quickly filter messages containing matching text.
  • Mail Direction drop-down: Select the direction of mail flow, such as All Mails, Incoming, or Outgoing, to narrow your search scope.
  • From, To, and Date Range fields: Define specific sender or recipient email addresses and to filter messages within a selected date range.
  • Has Attachment checkbox and Attachment Type field: Select the checkbox to include only messages that have file attachments, and specify the attachment type if the checkbox is selected.
For more details, See User interface components.
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