About installing and configuring Folder Sync

Last published : Apr 17, 2026
Follow this process to install and configure the Folder Sync 1.12 application:

Table: Steps to install and configure Folder Sync

Step Action Reference
Step 1 Install the Folder Sync application See Installing the Folder Sync application .
Step 2 Configure the initial setup of Folder Sync See Configuring the initial setup of Folder Sync .
Step 3 Configure the Folder Sync Item Synch message service settings. See Configuring the Item Synch task's message service settings .
Step 4 Choose whether to include Office 365 shared mailboxes for processing. See Processing Office 365 shared mailboxes .
Step 5 Restart the Item Synch task. See Restarting the Item Synch task .