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    PLATFORM CAPABILITIES

    Capture Classify Supervise Archive Discover

    SUPPORTED INTEGRATIONS

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    Use Case

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    • 1-12
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    • Overview
      • About This Guide
      • About Folder Sync 1.12
      • Revision History
      • Prerequisite Knowledge
    • Requirements For Folder Sync
      • Folder Sync Microsoft SQL Server Requirements
      • Requirements For The Server On Which Folder Sync Is Installed
    • Preparing The Service Accounts
      • About The Service Accounts That Folder Sync Requires
      • Preparing The Folder Sync Service Account
      • Preparing The Office 365 Service Account
    • Installing And Configuring Folder Sync
      • About Installing And Configuring Folder Sync
      • Installing The Folder Sync Application
      • Configuring The Initial Setup Of Folder Sync
      • Configuring The Item Synch Task's Message Service Settings
      • Processing Office 365 Shared Mailboxes
      • Restarting The Item Synch Task
    • Running And Scheduling Folder Sync Synchronizations
      • About Performing And Scheduling Folder Sync Synchronizations
      • Performing A "Run Now" Folder Sync Synchronization
        • About The Reset Mailbox(es) Option
      • Configuring Scheduled Folder Sync Synchronizations
      • About Folder Sync Scheduling And Choosing A Scheduling Strategy
      • Creating Scheduled Folder Sync Synchronization Events
      • Selecting The Mailboxes To Target For Scheduled Folder Sync Synchronizations
      • Changing The Iterative Restart Period For Scheduled Folder Sync Synchronization Events
    • Monitoring And Managing Folder Sync
      • About Monitoring And Managing Folder Sync
      • Checking The Folder Sync Synchronization Status From The ArchiveTools Management Console
      • About The Folder Sync Job List
      • Viewing The Folder Sync Job List
      • About The Folder Sync Mailbox Report
      • Viewing The Folder Sync Mailbox Report
      • About The Folder Sync Status Report
      • Viewing The Folder Sync Status Report
      • Disabling Or Enabling Folder Sync From The Administration Console
      • Viewing The Folder Sync Synchronization Status Of An Account From The Administration Console
    • Troubleshooting Folder Sync
      • About The Folder Sync Event Log Errors And Log Files
      • Folder Sync Fails To Work For Some Mailboxes
      • Troubleshooting Occasional Timeouts Of The Folder Sync Service
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    1-12
    Preparing The Service Accounts

    Preparing the service accounts

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    Last published : Apr 17, 2026
    This section includes the following topics:
    • About the service accounts that Folder Sync requires
    • Preparing the Folder Sync service account
    • Preparing the Office 365 service account
    Related information
    About the service accounts that Folder Sync requiresPreparing the Folder Sync service accountPreparing the Office 365 service account

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