About the service accounts that Folder Sync requires

Last published : Apr 17, 2026
During the installation and configuration of Folder Sync 1.12 you must supply the credentials for the following service accounts.
Related information

Table: Folder Sync 1.12: account requirements

Account Description Reference for details
Folder Sync service account During the installation of Folder Sync you must specify a Windows service account for the Folder Sync application to run under. This account must have the necessary attributes. See Preparing the Folder Sync service account .
Enterprise Vault.cloud Admin service account During the configuration of Folder Sync's Item Sync Properties you must provide the credentials of an Enterprise Vault.cloud Administrator account. See the Enterprise Vault.cloud Archive Administration help for more information about Enterprise Vault.cloud administrator role assignment.
The account must have the administrator role in the Enterprise Vault.cloud Administration Console under Role Management > Assign Accounts.
Office 365 service account During the configuration of Folder Sync's Item Sync Properties you must provide the credentials of a Microsoft Office 365 account that has the required roles assigned. See Preparing the Office 365 service account .