About monitoring and managing Folder Sync

Last published : Apr 17, 2026
The Archive Tools Management Console provides the following ways to monitor and manage Folder Sync:
  • From the mailbox database tables under the ArchiveTools node you can check the synchronization status of each mailbox.
See Checking the Folder Sync synchronization status from the ArchiveTools Management Console.
  • The job list under the Archive Accelerator node presents a dynamic record of all the Folder Sync jobs that have run or that are currently executing, with details about each job.
See About the Folder Sync job list.
See Viewing the Folder Sync job list.
  • The Folder Sync Mailbox Report under the Reports node provides information on the status of each mailbox that Folder Sync has processed.
See About the Folder Sync Mailbox Report.
See Viewing the Folder Sync Mailbox Report.
  • The Folder Sync Status Report under the Reports node provides information on the status of processing in the last 24 hours, for the mailboxes that are selected for Folder Sync synchronization.
See About the Folder Sync Status Report.
See Viewing the Folder Sync Status Report.
In addition an Enterprise Vault.cloud administrator can also perform the following actions from the Enterprise Vault.cloud Administration Console:
  • Disable or enable Folder Sync.
See Disabling or enabling Folder Sync from the Administration Console.
  • View the synchronization status of an individual account.
See Viewing the Folder Sync synchronization status of an account from the Administration Console.