Viewing the mail monitoring details for a customer

Last published : Apr 17, 2026
The Mail Monitoring page of a customer's details enables you to check the current status of journaling traffic for the customer, and to view sample emails.
To view the mail monitoring details for a customer
  1. In the left navigation pane of Customer Service click Customers. Then select the required customer from the customer list, to display the Customer Details page.
See Finding a customer in the customer list.
  1. From the list of tabs along the top of the main pane, select the Mail Monitoring tab.
The Hourly Mail Volume chart and table indicate the quantity of mail that Arctera Insight Archiving received during each hour, within the last few hours.
The Today's Sample Emails table lists the sample emails for examination.
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