Creating the Folder Sync service account

Last published : Apr 17, 2026
You must prepare a Windows service account with the required attributes, for Folder Sync to run under.
Note: For an upgrade of Folder Sync you can use your existing Folder Sync service account.
To create the Folder Sync service account
  1. Create a Windows Active Directory domain user account, with a non-expiring password.
  2. Make the account a member of the local Administrators group on the server on which Folder Sync is to be installed.
  3. In SQL Server Management Studio, create a login for the account and give the SQL Server login the dbcreator server role. This server role is required to enable Folder Sync to deploy its SQL database.
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