Service account and administration account requirements for Folder Sync

Last published : Apr 17, 2026
During the installation and configuration of Folder Sync you need to supply the credentials of the following accounts.

Table: Folder Sync: account requirements

Account Description Reference for details
Folder Sync service account During the installation of Folder Sync you must specify a Windows service account for the Folder Sync application to run under. This account must have the necessary attributes. See Creating the Folder Sync service account .
Exchange or Office 356 administrator account During the configuration of the Folder Sync task's properties you must provide the credentials of an on-premises Exchange administration account or an Office 365 administration account. The account must have the required administration roles assigned. See Preparing the administration account for Exchange 2016 or 2013 .
Note: For a hybrid environment you require administration accounts for both on-premises Exchange and Office 365. See Preparing the administration account for Exchange 2010 .
See Preparing the administration account for Exchange 2007 .
See Preparing an administration account for Office 365 .
Veritas Alta Archiving Admin service account During the configuration of the Folder Sync task's properties you must provide the credentials of an Veritas Alta Archiving Administrator account. See the Veritas Alta Archiving Archive Administration help for more information about Veritas Alta Archiving administrator role assignment.
The account must have the administrator role in the Veritas Alta Archiving Veritas Alta View Compliance and Governance Management Console under Role Management > Assign Accounts .