Restoring emails

Last published : Apr 17, 2026
The restore feature in Advanced eDiscovery sends an exact copy of a selected email back to the selected user's mailbox. The restoration process only takes a few seconds to complete. The restored email appears in the top of the user's Inbox with the date and time you restored the email. You can see the original timestamp of the email by opening it in your Outlook or Notes Inbox.
To restore an email
  1. Right-click the email and select Restore, or to select multiple emails select the check boxes and clickRestore in the toolbar.
  2. Select the user's account that you want to restore the selected email.
    Note: UseQuick Searchto quickly find a user's account. You can also click the arrow in the search field, to search using theCriteria Searchfilter.
  3. Click Restore.
  4. Click Close to close the restore window or select additional user accounts if you want to restore the selected email to additional accounts.