Configuring the Active Directory properties to synchronize

Last published : Jun 07, 2026
In the Configure Sync Properties configuration step you must select which Active Directory properties to synchronize with Arctera Insight Archiving.
Note: For most organizations the default setting to synchronize all basic properties is appropriate.
Note: IfUserPrincipalNameis selected underAdvanced Properties, it is synchronized as the Username in Arctera Insight Archiving. If your organization uses single sign-on access (SSO), this synchronization can cause logins to fail whenUserPrincipalNamediffers from the Primary SMTP address.
Some properties must be synchronized, and so cannot be deselected.
To configure the Active Directory properties to synchronize
  1. Go to the Configure Sync Properties configuration step.
  2. By default Basic Properties ** is selected. For most organizations this is sufficient. If you want to include advanced properties in the Properties to Sync table, clickAdvanced Properties**.
  3. Select the properties that you want to synchronize. Do not deselect any property unless you are sure that it should not be synchronized. Some properties such as mail , objectGUID , and distinguishedName cannot be deselected.
  4. Click Next to save your choices and continue.