Registering the secondary domain controllers (Optional)

Last published : Jun 07, 2026
This option lets you register secondary domain controllers for a main (primary) domain. In the event of a primary domain controller failure due to reasons like a network outage, the secondary domain controller assumes control and manages the synchronization of user and group data.
Prerequisite
Before you start registering secondary domains, do the following:
  1. Stop the ArchiveTools CloudLink Server service.
  2. In the ArchiveTools.CloudLink.Server.exe.config file, locate the AllowSecondaryDomainControllers property.
  3. Confirm if the property value is set to True.
If it is already set as True , do not change it. If it is set to False (by default it is set to False), change it to True.
To register a secondary domain controller
  1. Go to the Register Domain Controller Configuration step.
  2. Ensure that the CloudLink service account is included in the Active Directory Forest where the user accounts are located.
By default, CloudLink uses the CloudLink service account to establish a connection with the Active Directory Forest. If the CloudLink service account is not included, perform the following steps:
  • Clear the Use current system account check box.
  • In the Forest Name field, enter the root domain name.
  • In the Username ** andPassword** fields, enter the credentials of a Domain Administrator for the specified domain.
  • Lastly, click Search Domain.
CloudLink then displays a list of domains and their domain controllers for the specified forest, in the drop-down lists.
  1. From the Domain drop-down list, select a domain from which you want to synchronize the user accounts with Alta Archiving.
  2. From the Domain Controller drop-down list, select a domain controller.
For optimal performance, it is recommended to choose the domain controller closest to the CloudLink server.
  1. Select the Primary check box.
  2. Click Add.
    • If the Use current system account check box is not selected, CloudLink uses the credentials specified in step 2.
    • If the Use current system account ** check box is selected, CloudLink displays aConfigure Domain Controller ** dialog box. Enter the username and password of an account that belongs to theDomain Admins group in the domain, for example, the CloudLink service account.
      Note: CloudLink includes this domain controller as a secondary domain controller underRegistered Domain(s). You can add multiple secondary domain controllers for a primary domain. Depending on your selection, if the domain controller is selected as a primary controller, thePrimarycolumn displaysYes. If the domain controller is not selected as a primary controller, thePrimarycolumn displaysNo.
  3. Follow the above-mentioned steps for each domain within the Active Directory Forest to synchronize users with Arctera Insight Archiving.
  4. Click Next to save your changes and proceed to the next configuration step.