Disabling Personal Archive login and archiving for users who leave distribution groups that are targeted with Group-based Sync

Last published : Jun 07, 2026
You can use a Group-based Sync in the Task Manager wizard to target a distribution group for a CloudLink task. A Group-based Sync enables a recurring task to reflect changes to the distribution group membership.
If you use tasks that employ a Group-based Sync you can configure what happens to the archive accounts of users who leave a distribution group that a Group-based Sync targets. The configuration options are as follows:
  • Do nothing. This behavior is the default. Archiving and Personal Archive are not disabled.
  • Disable Personal Archive login, but do not disable archiving.
  • Disable both Personal Archive login and archiving.
To configure the required behavior you must edit the CloudLink configuration file to set the corresponding value for the LeaveCustomQueryOption parameter.
Note: We recommend that you set theLeaveCustomQueryOptionparameter and theMailboxDisabledActionparameter to the same value. SeeDisabling Personal Archive login and archiving for accounts with disabled mailboxes.
To disable Personal Archive login or login and archiving for users who leave distribution groups that are targeted with Group-based Sync
  1. Go to the folder in which CloudLink is installed, typically C:\Program Files\ArchiveTools\CloudLink.
  2. Make a backup copy of the CloudLink configuration file ArchiveTools.CloudLink.Server.exe.config, in case you want to revert to the original file later.
  3. Use a text editor such as Notepad to open ArchiveTools.CloudLink.Server.exe.config.
  4. Find the \<appSettings\> section of the file, and look for the following entry within it:
<add key="LeaveCustomQueryOption" value="2" />
Edit the entry to change the value as required, to set the behavior for users who leave a distribution list, as follows:
  • 2: Do nothing. This behavior is the default.
  • 0: Disable Personal Archive login, but do not disable archiving.
  • 3: Disable both Personal Archive login and archiving.
  1. Save the changes to the configuration file.
  2. Restart the ArchiveTools CloudLink Server service for the change to take effect.