Assigning administrator permissions for the CloudLink service account

Last published : Jun 07, 2026
The CloudLink service account requires some specific administrator permissions on the Exchange Server.
To assign administrator permissions for the CloudLink service account
  1. Go to Start > Programs > Microsoft Exchange > System Manager.
  2. In the left pane of Exchange System Manager, expand the Administrative Groups folder and then expand Servers.
  3. Right-click the name of the Exchange server, and select Properties.
  4. In the Properties dialog, select the Security tab.
  5. If the CloudLink service account is not listed in the Group or user names box, add the account as follows:
    • Click Add.
    • In the Select Users, Computers or Groups dialog, select the CloudLink service account and click OK.
  6. In the Group or user names box, select the CloudLink service account.
  7. In the Permissions for CloudLink_service_account box, ensure that the following Allow check boxes are all selected:
    • Read
    • Write properties
    • List content
    • Execute
    • Send As
    • Read properties
    • Read permissions
    • Write
    • Receive As
    • Add/remove self
    • Delete
  8. In the Permissions for CloudLink_service_account box, ensure that no Deny check boxes are selected.
  9. Click OK to save the permissions for the CloudLink service account.