Configuring the additional Active Directory synchronization options

Last published : Jun 07, 2026
The Additional AD Sync Options configuration step provides the following settings to control whether CloudLink disables Personal Archive login or both login and archiving under certain circumstances:
For user accounts disabled in Active Directory This setting applies to both non-recurrent and recurrent CloudLink tasks, when they synchronize a user account that is disabled in Active Directory.
CloudLink ignores this setting for all Active Directory accounts that are associated with linked mailboxes.
This setting also determines the effect of the Disable Archive setting in CloudLink Task Manager.
See .
For user accounts deleted in Active Directory This setting applies only to any recurrent CloudLink tasks that synchronize the account before the deletion, and then run again after the deletion. For CloudLink to recognize the change, the same recurrent task must run before and after the account deletion.
Note: CloudLink has no visibility of expired Active Directory accounts.
For user accounts leaving an Organizational Unit selected for synchronization This setting applies only to any recurrent CloudLink tasks that synchronize the Organizational Unit before the account leaves, and then run again after the account has left. For CloudLink to recognize the change, the change to be recognized, the same recurrent task must run before and after the change.
For each setting you can choose from the following options:
Do nothing CloudLink makes no changes to the Arctera Insight Personal Archive login, or to the Arctera Insight Archiving archiving settings for the user account.
Disable Arctera Insight Personal Archive Login CloudLink disables the Arctera Insight Personal Archive login for the user account. New emails continue to be archived to the account. Archived emails remain accessible for eDiscovery.
Disable Arctera Insight Archiving Archiving and Login CloudLink disables the Arctera Insight Personal Archive login for the user account. New emails are not archived to the account. Archived emails remain accessible for eDiscovery.
CloudLink renames the account as follows:
username-Disabled_On_timestamp
To configure the additional Active Directory synchronization options
  1. Go to the Additional AD Sync Options configuration step.
  2. Choose the required option for each setting:
    • For user accounts that are disabled in Active Directory.
The default option is Disable Arctera Insight Personal Archive Login.
  • For user accounts that become deleted in Active Directory.
The default option is Disable Arctera Insight Personal Archive Archiving and Login.
  • For user accounts that leave an Organizational Unit that is selected for synchronization.
The default option is Do nothing.
  1. Click Next to save your choices and continue.
About accounts that are associated with linked mailboxes
For accounts that are associated with linked mailboxes CloudLink ignores the For user accounts disabled in Active Directory setting. With linked mailboxes the local Active Directory account is always in a disabled state.
If you want deliberately to disable Personal Archive login or both login and archiving for an account that is associated with a linked mailbox, you can do as follows:
  • Disable the linked mailbox.
  • In addition, configure CloudLink to disable Personal Archive login or login and archiving for all accounts with disabled mailboxes.
See Disabling Personal Archive login and archiving for accounts with disabled mailboxes.