About the CloudLink log files

Last published : Apr 17, 2026
CloudLink generates a number of log files each day to log the events and actions that are associated with the tasks that run on that day.
CloudLink generates each day's log files in a date-stamped subfolder of the Logs folder. The path for the Logs folder is specified on the CloudLink Report Management configuration page. The default path is typically:
C:\Program Files\ArchiveTools\CloudLink\Logs\yyyymmdd
For example, for 18 February 2014:
C:\Program Files\ArchiveTools\CloudLink\Logs\20140218
Note: Only local administrators can access the Logs folder, assuming that the CloudLink service account is a member of the local Administrators group. Otherwise only local administrators and domain administrators can access the Logs folder.
Table: CloudLink logs lists the details of the log files that CloudLink generates.

Table: CloudLink logs

Log file name Description Quick ways to access the log file
ADSyncLog.txt (Exchange) Contains the synchronization details for all executed tasks. Click View Log File on the Task Reports page.
DominoSyncLog.txt (Domino) Or click the View Logs link at the bottom of the Task Manager Logging area, in the left pane of Task Manager.
Trace.Log An event log that captures information about CloudLink operations, and task-specific details such as the creation of web folders. Click View Log File on the Task Reports page.
Or click the View Logs link at the bottom of the Task Manager Logging area, in the left pane of Task Manager.
SyncReport_nnnnnn.xml Includes various Active Directory or Domino Directory properties for each user, such as the user principal name. Not applicable.
(where nnnnnn is a timestamp)
In addition to the log files, the Task Manager Logging area in the left pane of Task Manager provides a summary of synchronization events, which CloudLink updates dynamically.