Configuring the additional AD synchronization options

Last published : Apr 17, 2026
The Additional AD Sync Options configuration step provides a number of settings to control whether CloudLink disables Insight Personal Archive login or both login and archiving under certain conditions. Note that some of these options do not apply for Google account synchronization.
The Additional AD Sync Options are as follows:
For user accounts disabled in Active Directory This setting determines how a task performs when a previously synchronized account becomes disabled in Active Directory. The options are as follows\:
- Do nothing : CloudLink makes no changes to the Arctera Insight Personal Archive login, or to the Arctera Insight Archiving archiving settings for the user account.
- Disable Arctera Insight Personal Archive Login :CloudLink disables the Arctera Insight Personal Archive login for the user account. New emails continue to be archived for the account, and archived emails remain accessible for eDiscovery.
- Disable Arctera Insight Archiving Archiving and Login : CloudLink disables the Arctera Insight Personal Archive login for the user account. New emails are not archived to the account. Archived emails remain accessible for eDiscovery. CloudLink names the account as follows: username-Disabled_On_timestamp
The default setting is Disable Arctera Insight Personal Archive Login .
This setting also determines the effect of the Disable Archive setting in CloudLink Task Manager.
See Selecting the actions for a Google Sync task to perform .
For user accounts deleted in Active Directory This setting has no effect for Google Sync tasks.
Note: If a task synchronizes an account, and the account is then deleted in Active Directory, a subsequent task makes no changes to the archive account. If necessary you can disable archive accounts manually from the Management Console.
Note: CloudLink has no visibility of expired Active Directory accounts.
For user accounts leaving an Organizational Unit selected for synchronization This setting has no effect for Google Sync tasks.
Note: If a task synchronizes an Organizational Unit, and a user then leaves that Organizational Unit, a subsequent task that targets the Organizational Unit makes no changes to the archive account. If necessary you can disable archive accounts manually from the Management Console.
To configure the additional Active Directory synchronization options
  1. Go to the Additional AD Sync Options configuration step.
  2. Choose the required option for the For user accounts disabled in Active Directory setting.
  3. Ignore the settings for the other two options, as they have no effect for Google Sync tasks.
  4. Click Next to save the settings and continue.