Known issues with Insight eDiscovery
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Saved searches named using Japanese double-byte characters are not saved correctly and result in the search results not being displayed.
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Keywords within a message body may be highlighted inconsistently.
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You may receive a security error message when downloading data from Insight eDiscovery.
Workaround - close the security error message window and retry the download.
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Bcc recipients are currently not searchable in Insight eDiscovery.
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Due to limitations of Microsoft Exchange journaling, the Bcc recipients currently displayed depends on the version of Exchange the message sender and Bcc recipients use. Please refer to the following table for more information.
Related information
Table: Exchange versions displayed in Bcc field
| Sender Exchange Version | Exchange versions displayed in Bcc field when viewed from Exchange 2010 Environment | Exchange versions displayed in Bcc field when viewed from Exchange 2007 Environment | Exchange versions displayed in Bcc field when viewed from Exchange 2003 (Standard) Environment | Exchange versions displayed in Bcc field when viewed from Exchange 2003 (Envelope) Environment |
|---|---|---|---|---|
| Exchange 2010 | All | Exchange 2007 | None | None |
| Exchange 2007 | Exchange 2010 | All | None | Exchange 2003 (Envelope) |
| Exchange 2003 (Standard) | Exchange 2010 | Exchange 2007 | None | None |
| Exchange 2003 (Envelope) | Exchange 2010 | Exchange 2007 | None | All |