Option to maintain folder structure in the export

Last published : Apr 17, 2026
The option to Include Folder structure in the export is displayed to the Customer only when all the listed conditions are satisfied:
  • Customer has purchased Folder Synchronization
  • Customer exports a single custodian's email
  • Customer is on the E Discovery Tab
The Include Folder Structure check box is displayed and disabled by default. The check box is enabled for selection only when the user selects the value PST from the Message Format drop-down.
Related information