About Google Chat Archiving

You can capture the Google Chat items by using Google's built-in third-party archiving solution. When the Google Chat service is enabled, the chats that are converted to emails are sent to a journal/archive address during regular intervals. Such items are then archived by using the Arctera Insight Archiving application and are available for discovery by using the Insight eDiscovery application.

For more information on Google Chat Archiving, refer to the Google Chat section of Insight Capture Configuration Guide.