Deleting an archive account

Last published : Apr 17, 2026
You can delete an archive account if it is no longer required. However, you cannot delete an archive account if it is part of a matter in Insight eDiscovery.
Note: If you delete an archive account, the archived messages for the user remain in Arctera Insight Archiving. These archived messages are not searchable by reviewers or administrators because the account and the associated user is not visible in both Arctera Insight Management Console and Discovery Archive. Any new email messages that are sent to the user are archived in the Unassigned Legacy account.
To delete an archive account
  1. In the left navigation pane, select Configuration>Account Management.
The application displays a list of archive accounts.
  1. Search for and select the archive account of which you want to delete.
For quick and advance searching, See Searching for archive accounts.
  1. Click Edit.
  2. To delete the selected archive account, click Delete Archive.
The application prompts you to confirm that you want to perform the operation.
  1. Click Yes.
Related information