Investigations tab

Last published : Apr 17, 2026
The Investigations tab provides access to your own archived emails. Administrators and reviewers can also use this tab to access and review the archived emails of user accounts that they manage. External reviewers do not have access to the Investigations tab.
The following nodes are available from the Investigations tab, depending on your account permissions:
  • The Targeted Collection node is used to create a targeted collection in Alta eDiscovery console. These collections are the cloned data of an archive collector that is configured in the Archive Administrator console.
  • The My Mailbox node is where you can view all of your archived emails, including the emails that were deleted from your email inbox. Note that when viewing your archived emails, certain Personal.cloud features such as search filters and active folders are not available from Alta eDiscovery.
See Accessing your own archived emails.
  • The Managed Accounts node is available to users with the Reviewer role, and to administrators with the Monitor All Accounts privilege. The accounts that are assigned to you display when you select the Accounts sub-node. You can use the features available from the Managed Accounts node to conduct initial, probative, or ad hoc investigations, outside of the legal discovery workflow.
See About Investigations.
  • The Labels node is where you can create labels. The emails are classified and displayed based on the labels applied to them. You can click the label to view emails and collaboration messages to which that label is applied.
  • The Legal Holds node is where you can view emails with a legal hold.
  • The Tags node lets you view and manage the custom tags and the emails with those tags that have been applied in the Investigations tab.
  • The Retention Tags node displays the emails to which retention tags are applied.
  • The Exports node lets you view the status of email exports that you perform from the Investigations tab.
  • The Search Log node is where you can see the Search-specific logs.
  • The Continuity - Standby node is an add-on service that provides a "standby mailbox". It enables users to continue to send and receive emails when your organization's mail server is unavailable.
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