Reviewer role

Last published : Apr 17, 2026
Available Insight eDiscovery tabs: Investigations and eDiscovery in the left navigation pane, and the Administration option on the Profile icon in the top-right corner of the application page (for setting personal preferences only), and Alerts option on the Profile icon in the top-right corner of the application page.
Users with the Reviewer role can monitor employee emails for the material that does not follow company communication policies. An administrator or HR representative typically reviews the email of reviewers, so that no employees are exempt from following company communication policies. Organizations should take special care in selecting the appropriate employees for the Reviewer role, since reviewers can see other employees' emails. Reviewers should not share their user name and password with anyone.
When you assign an account the Reviewer role, you can allow the account to monitor all of the accounts in Arctera Insight Archiving, or a selected subset. You can use the Disable preview mail check box to prohibit email preview. It limits reviewers to only check the emails between sender and recipients.
In the Investigations tab, reviewers can perform open-ended investigative searches against one or all of the accounts that they have the permissions to monitor.
In the eDiscovery tab, reviewers have access only to those cases that are assigned to them.
When the eDiscovery Administrator creates a case, they assign the case to one or more reviewers. Each reviewer can be assigned a set of permissions within each case. A reviewer can perform some or all of the following functions within a case, depending on the permissions that they are assigned for that case:
  • Review the emails that result from the searches that are associated with the case.
  • View the case logs and reports.
  • Manage on-going and standard searches of emails.
  • Perform and manage searches on the emails that are associated with the case.
  • Export emails.
  • Place emails on legal hold.
  • Edit the case for example to reassign searches to different reviewers.
    Note: Accounts with theReviewerrole only see theeDiscoverytab once they have been assigned as a reviewer to at least one case.
Related information