Accessing emails for review

Last published : Apr 17, 2026
To access emails for review
  1. On the eDiscoverytab, clickCases.
  2. Search for and select the case in which you want to search emails.
  3. The selected *Case_Name*node appears belowCases.
  4. Click New Searchto create a new search. Else, expandResearch SetsorReview Sets to select existing search.
You can access existing saved searches of the selected case from the Review SetandResearch Set nodes. Alternatively, Perform advanced search or query search to get the expected items. See Performing Advanced Search and Query Search.
After performing a new search or accessing the existing searches from review set and research sets, the application displays the filtered emails, collaboration messages, and files in the details pane.
  1. Click the Emails tab.
  2. Select the email to view its details in the Preview pane.
    Note: Insight eDiscovery does not support previewing certain file types, such as .dll and .exe and large files (over 30 MB to maintain browser responsiveness). For compressed files, Insight eDiscovery supports previewing only the .zip file format and does not support other formats like .7z, .tar, and so on. If you cannot preview a specific file type, simply download it and use the appropriate tools to view its content.
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