Synchronizing the delegation permission for a user or a shared mailbox with delegates from different active directory domains

Last published : Apr 17, 2026
You can configure the ResolveCrossDomainDelegates setting in the ArchiveTools.CloudLink.Server.exe.config file to synchronize the delegation permissions for a user with delegates from different active directory domains.
To synchronize the delegation permission for a user or a shared mailbox with delegates from different active directory domains
  1. Go to the folder in which CloudLink is installed, typically C:\Program Files\ArchiveTools\CloudLink.
  2. Make a backup copy of the CloudLink configuration file ArchiveTools.CloudLink.Server.exe.config, in case you want to revert to the original file later.
  3. Use a text editor such as Notepad to open ArchiveTools.CloudLink.Server.exe.config.
  4. To enable this functionality, specify the ResolveCrossDomainDelegates setting value as 1.
    Note: By default, this value is set to1.
  5. To disable this functionality, specify the ResolveCrossDomainDelegates setting value as 0.
  6. Restart the ArchiveTools CloudLink Server service for the change to take effect.