Upgrading CloudLink

Last published : Apr 17, 2026
Overview
Upgrading to CloudLink version 4.1.7 provides enhancements such as cross-platform delegate permission synchronization and removal of legacy dependencies.
Note: For details on version-specific enhancements introduced in earlier versions, see theAbout CloudLinkchapter in this guide.
Before you begin
Read the following points carefully before starting the CloudLink upgrade process. These considerations help ensure a smooth transition and prevent configuration or compatibility issues during the upgrade.
  • Do not upgrade directly to version 4.1.7 from versions earlier than 4.1.2. Upgrade to version 4.1.2 first, then proceed to 4.1.7 to avoid configuration issues.
  • Access the configuration file from the path mentioned below and create a backup before proceeding. The file location depends on your system architecture (32-bit or 64-bit):
    • For 32-bit systems: C:\Program Files (x86)\ArchiveTools\CloudLink\ArchiveTools.CloudLink.Server.exe.config
    • For 64-bit systems:C:\Program Files\ArchiveTools\CloudLink\ArchiveTools.CloudLink.Server.exe.config
After the upgrade, refer to the backup to verify and restore any custom configuration settings, if required. After upgrading to the latest CloudLink version as per the provided instructions, compare the new configuration file with your backup. Reapply any custom settings from the backup to the new configuration file to maintain your previous configurations.
  • Do not interrupt or cancel the upgrade process. Doing so may leave the CloudLink database in an inconsistent or unusable state.
Standard upgrade (32-bit to 32-bit or 64-bit to 64-bit)
Follow the steps below to ensure a smooth upgrade process.
To perform a standard upgrade
  1. Ensure your system meets all prerequisites.
See CloudLink server requirements.
  1. Open the Windows Services MMCsnap-in, and stop theArchiveTools CloudLink Server service.
  2. Uninstall the current CloudLink version from Control Panel>Add/Remove Programs.
  3. Download the appropriate CloudLink installation package from the Arctera Support website.
  4. Extract the downloaded ZIP file and run the setup.exe from the required folder (based on your system environment).
    • For a 32-bit installation: CloudLink 4.1.7 32-bit
    • For a 64-bit installation: CloudLink 4.1.7 64-bit
  5. Follow the CloudLink setup wizard. When prompted for the installation folder, specify the path where the previous version of CloudLink was installed.
After the installation completes, the ArchiveTools CloudLink icon appears on the Windows desktop.
  1. Open the Windows Services MMCsnap-in, and start theArchiveTools CloudLink Server service.
Additional step (for Domino environment):
If you use CloudLink to manage a Domino environment, you must re-enter the Notes ID password in the CloudLink configuration settings.
To re-enter the Notes ID password after the upgrade
  1. Launch CloudLink and select the Configuration tab.
  2. In the Configuration TaskList pane, click Start Configuration TaskList
  3. On the Select Configuration Task(s) page, re-select the required Domino configuration tasks, and then clickNext.
  4. On the Specify CloudLink Service Account page, click Next to display the Specify Notes ID configuration step.
  5. In the Notes ID Password box, enter the password of the Notes ID file that CloudLink uses to access the Domino Directory and the views.
  6. Click Login.
  7. If the login is successful, a dialog box indicates that the Notes ID file was successfully accessed. Click OK on the dialog.
  8. Click Next to save the Notes ID password.
  9. Click Next to browse though the remaining configuration steps.
  10. On the Report Management step, click Finish to save the updated configuration.