CloudLink Active Directory synchronization limitations

Last published : Apr 17, 2026
The following limitations relate to CloudLink Active Directory synchronization:
  • Aliases are only synchronized for individual accounts.
Aliases within dynamic groups or security groups are not synchronized.
  • User accounts and groups without email addresses are not synchronized.
CloudLink uses email addresses to synchronize with Arctera Insight Archiving.
  • Synchronization of groups to Arctera Insight Archiving does not synchronize individual user properties such as SMTP alias.
Use OUs or individual users instead of distribution groups for synchronization.
  • At this time, Arctera Insight Archiving does not offer the ability to leverage off Active Directory group attributes.
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