CloudLink server requirements

Last published : Apr 17, 2026
For optimal performance we recommend that you install the CloudLink application on a standalone server or virtual machine. We recommend that you do not install CloudLink on an Exchange server, Domino server, or Active Directory domain controller, due to the potential performance effect.
Table: CloudLink server requirements specifies the requirements for the server on which you run CloudLink.
Related information

Table: CloudLink server requirements

Item Requirement
Operating system One of the following\:
- Microsoft Windows Server 2008 with SP2 (32-bit and 64-bit)
- Microsoft Windows Server 2008 R2 with SP1 (64-bit)
- Microsoft Windows Server 2012 R2
- Microsoft Windows Server 2016
- Microsoft Windows Server 2019
Note: You must either turn off User Account Control (UAC), or run CloudLink as an Administrator.
CPU Multi-core x86 or x64 processor
Memory 16 GB RAM
Microsoft .NET Framework Microsoft .NET Framework 4.8
Notes client requirement for Domino Directory synchronization. Lotus Notes client 8.5.3 or IBM Notes client 9.0 must be installed on the CloudLink server. You can use either of these Notes clients with any Domino server version that CloudLink supports.
The Notes client must be configured in single-user mode, using default directories. The Notes client must be configured using the ID file of a user that has at least Reader access to the Domino Directory. The ID file must be stored in the default data directory.
See Creating a Notes account for CloudLink and setting up Notes on the CloudLink server .
Server/network account permissions To install the CloudLink application you require Local System Administrator permissions.
Server location If you deploy CloudLink in an Exchange resource forest environment, the CloudLink server must be located in the forest where the Exchange servers reside.
Internet connectivity When in use, CloudLink requires Internet connectivity to perform synchronizations to Arctera Insight Archiving. CloudLink uses the system default Internet proxy settings.
If your CloudLink server routes network traffic through a proxy server, ensure that the CloudLink service account has permission to connect to the data center website for your Arctera Insight Archiving geographical region. All traffic is on port 443.
You can obtain the data center URL for your Arctera Insight Archiving geographical region from Arctera Services & Support .
Network access When in use, CloudLink requires network access to your Active Directory or Domino Directory.
If you configure Personal Archive web folder deployment, CloudLink also requires network access to your Exchange Server domains.