About Archive Overview

Last published : Apr 17, 2026
The Archive Overview page automatically displays when you log on to Arctera Insight Management Console. This page provides general information and usage statistics for Arctera Insight Archiving. The information available from the Archive Overview includes the following in a tabbed layout:
  • Archive Usage
    • The services that your company has purchased, and the usage for which you are currently billed in a dashboard format.
      • The table view shows minimum and actual number of users as well as the total usage percentage.
      • The chart view provides two horizontal bars.
        • The green bar shows the quota of users.
        • The red bar shows the actual count of users of that group.
    • The current company contact details that Arctera can use to contact a system administrator or billing contact with product-specific updates. These contact details can also be accessed from a tab on the Account Management page.
    • You can still automatically provision users to the archive when you reach 100% of usage quota. Note that you are charged for those users monthly in arrears. When the service alert pop-up appears, click Acknowledge to dismiss the alert and continuing using the Arctera Insight Management Console . When the alert is acknowledged, the Service Alert does not pop up again on subsequent logons into Manage. If you exceed the usage count again, a new pop-up appears.
      Note: When your usage approaches your usage quota, your administrators receive a daily email notification from Arctera to logon to Manage and clickAcknowledgeon the service alert pop-up.
  • Archive usage snapshot offers
A series of tables and graphs that present a snapshot of your company's archive usage. The archive usage snapshot includes the following information:
  • 10-Day Rolling Mail Volume
  • Top ten Unprovisioned Accounts
  • Sync Activity
This tab is populated only if you have setup either Exchange Online Sync or CloudLink.
  • On this tab, you can view the most recent sync details, last sync date and number of active vs. inactive accounts.
  • If a sync has not occurred in 30 days a warning is displayed.
  • To view the latest status of your provisioned archive collectors, click see details. The application navigates you to the Archive Collector page.
  • Roles
  • The delegated roles to which your account is assigned.