Editing an archive account

Last published : Apr 17, 2026
You can edit an archive account, for example to change its status or its configured services.
To edit an archive account
  1. In the left navigation pane, click Configuration>Account Management.
The application displays all the available accounts.
  1. In the accounts list, double-click the account to display the details of the account.
  2. To edit the details, at the bottom-right of the account details page, click Edit.
  3. Update the account details as required.
Be aware that if you manage account provisioning remotely with CloudLink or with Exchange Online Sync, some of the account details cannot be updated from within Arctera Insight Management Console.
Note: If you disable an archive account the user can no longer access Insight Personal Archive and their messages are no longer journaled to Arctera Insight Archiving.
  1. Click Save to save your changes.
  2. To go back to the archive accounts list, click the back icon displayed in the top-left corner.
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