Which emails get classified?

Last published : Apr 17, 2026
If your company has the Arctera Insight Classification service enabled, the service can apply classification tags to Arctera Insight Archiving's incoming emails that match the enabled policies in the Arctera Insight Classification.
Once a policy is enabled in the Arctera Insight Classification, the classification process is performed for the new emails that Arctera Insight Archiving ingests. Note that:
  • The classification tags that are associated with a policy get applied only to matching emails that are ingested into Arctera Insight Archiving after the policy is enabled. Any previously archived emails do not get tagged.
  • If the system administrator changes or disables a classification policy, the changes affect the emails that are subsequently ingested into Arctera Insight Archiving. The changes are not reflected in the existing archived emails. For example if you disable a previously enabled classification policy, any archived emails that were tagged as a result of matching the policy remain tagged in Arctera Insight Archiving.
    Note: Classification tags are only assigned through the Arctera Insight Classification. Unlike other types of tag, you cannot assign or remove classification tags manually.
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