About Insight Capture Services Archiving

Last published : Apr 17, 2026
The existing Insight Capture customers can now use Arctera Insight Archiving to enable Insight Capture primary and secondary services, and configure archive collectors accordingly.
The customers who are enabled for only the Insight Capture primary service get lesser administration options when they login to the Arctera Insight Management Console .
  • Under Account Management, they can create new users (who will be Administrators by default) and update the administrator contact details. These customers do not require Journaling Address.
While adding the customer account, on the Accounts > Add Account page, the Admin check box is available but not selected by default,. If you are creating the administrator account, select it manually.
  • These administrators can do the following operations:
    • Configure archive collectors (importers) for the selected/enabled Capture secondary services under Archive Collectors.
    • Manage policies for Trusted Networks, Password Policy, and Authentication Management under Policy Management.
You can configure the following Insight Capture Secondary Services if you have subscribed for these services (purchased a user license).
Microsoft Teams via Export API | Microsoft Teams (Audio Video) | Exchange Mailbox Graph | Microsoft Teams via Webhooks | Slack Insight eDiscovery | Bloomberg | IceChat | Twitter | OneDrive for Business | Box | Google Drive | Citrix Workspace & Sharefile | Dropbox Business | SharePoint | Amazon | EML | Blackberry | Viva Engage | UBS | XSLT/XML | EWS | Pivot | Text-Delimited | Crowd Compass | CellTrust | Refinitiv | Symphony | Workplace from Facebook | Salesforce Chatter | Chatter Cipher Cloud | FXConnect | XIP | Yieldbroker | Webpage Capture | Redtail Speak | ServiceNow | RingCentral | Zoom Meetings | Zoom Meetings via Archiving API | Cisco Webex Teams | YouTube | Cloud9 | Verba