Retention Notifications
The system administrator can enable or disable this feature to configure retention batch notification settings for designated retention administrators and additional recipient email addresses.
The list of Retention Administratorsappears as their email addresses. As a system administrator, you can set these retention administrators toactiveorinactive state. When set to active, a retention administrator receives retention batch notifications at the listed email address. When set to inactive, the retention administrator does not receive notifications.
Administrators can also add additional recipient email addresses, including third-party addresses that are not associated with customer accounts. These additional recipients can also receive retention batch notifications.
Notification frequency is fixed to Daily and cannot be customized. A History section displays a chronological record of configuration changes for audit and tracking purposes.
More Information