Step 7 - Remove Journaling Mailbox

Last published : Apr 17, 2026
To remove the journaling mailbox
  1. Select Start > All Programs -> Microsoft Exchange > Active Directory Computers and Users.
  2. In the left navigation pane, right-click the domain where the journaling mailbox is located. Select Find from the drop-down menu. The Find Users, Contacts and Groups window displays.
  3. Within the Users, Contacts and Groups tab, enter the following information:
    • Enter Journaling Mailboxinto theName field. This name is assigned to the Journaling Mailbox.
    • Click Find Now.
    • The contact Journaling Mailbox displays in the Search Results area. Right-click the mailbox and select Delete from the drop-down menu.
      Note: If you cannot find the Journaling Mailbox, try searching under another name, or try browsing the default OU's that it may have been created in.
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