Step 2 - Create SMTP Send Connector

Last published : Apr 17, 2026
Creating a dedicated SMTP send connector for journaling is strongly recommended. It ensures that there is a direct connection to the smart host. Also, a dedicated connector is useful in isolating journaling transport issues.
To create an SMTP Send Connector
  1. Select mail flowand thensend connectors.
  2. Click the plus sign to add a new send connector.
  3. Enter Journaling Connectorin theName field.
  4. Select Customfor theType option.
  5. Click Next.
  6. Under Network settings, select Route mail to smart host.
  7. Click the plus sign to add a new smart host.
  8. In the add smart host dialog box, enter the smart host domain name that Veritas Services & Support provided to you.
  9. Click save. The new send connector window displays with the new host listed in the SMART HOST section.
  10. Click Next.
  11. Select Nonefor theSmart host authentication option.
  12. Click Next.
  13. Click the plus sign to add a new address space.
  14. Enter the domain that customer service has provided in the Full Qualified Domain Name (FQDN) field.
  15. Click save. The new send connector window displays with the domain listed in the Address space section.
  16. Click next.
  17. Click + to add mail server(s).
  18. Select the server from the table and then click add. Repeat this step for any additional servers.
  19. Click ok. The new send connector window displays the mail servers in the Source server section.
  20. Click finish.
  21. Enter the following to restart the Transport service (recommended):
    Note: Restarting the Transport Service forces the new journal messages to route through the new journaling connector immediately.
    • Open the Exchange Management Shell.
    • Enter the following command to restart services:
Restart-Service "MSExchangeTransport"
  • After the service is brought back online, enter the following command to verify that the service is running:
Get-Service "MSExchangeTransport"
More Information
Setting up Exchange 2013, 2016, and 2019 journaling