Known limitations affecting the Department Reviewer role

These functional limitations arise from temporary inconsistencies in how department-specific filters, role contexts, and UI states are handled for the Department Reviewer role. Although minor, they affect search persistence, export behavior, and pop-up handling; all identified issues are scheduled for resolution in the next product release.

The limitations are mentioned below:

When a Department Reviewer reruns a Previous Search with custom department filters, the application does not retain the original filter configuration, causing inconsistent results. The expected behavior is that all saved filters should persist, and rerunning the search should reproduce identical results to those of the original execution. Until this limitation is fixed in the next release, Department Reviewers must manually reapply the required filters before rerunning a saved search.

When a user creates an Archive Search within a case, a warning pop-up is incorrectly triggered even though the same user initiates the search. The pop-up does not close automatically and remains visible throughout the session, disrupting normal workflow. This warning is intended to appear only when a user's role or department scope changes; until the issue is resolved, users can safely ignore the pop-up.

When a Department Reviewer runs a search that includes a Department filter and attempts to export a report for emails, collaboration items, or files, the download does not start. The Export Report functionality is expected to support all searches, including those filtered by department, but it currently does not generate reports when department-based filters are applied.

When you create a search on the Advanced SearchorQuery Search tab and select a specific department, it saves correctly. However, if you later rename that saved search, the application removes your department selection and saves it under All Departments. In short, renaming a saved search resets the department filter instead of keeping your original selection.

The Export Options dialog box may display an incorrect file size when exporting All Emails.