About Mail Reassignment

On the Investigations tab, the Mail Reassignment node is available to those users with Administrator or Reviewer role privileges. Mail reassignment is used to send already processed emails back to go through the process of parsing, mail transfer, and sender-recipient mail address mapping.

Emails are usually mapped to the unassigned legacy account because the domain or account has not been provided for email archiving or searching. Later, when such users are added as archive accounts, these previously mapped emails are required to assign again to map the mail addresses. After successful reassignment of such emails, new users can search and view these emails.