Viewing the Legal Hold status of items

Last published : Apr 17, 2026
The Legal Hold icon reveals whether the searched emails, collaboration messages, and files are on legal hold and the reason for the hold. The application does not display this icon for items that are not on legal hold.
For a better understanding of the Legal Hold concept, let's explore the following terminologies:
  • Tag Legal Hold: Legal hold is applied to the item by using a legal hold tag from the Investigations tab.
  • Case Legal Hold: Legal hold is applied to the item inside a case by using one or more options below:
    • An individual item is marked as Legal Hold inside a case.
    • The Review set in which the item exists is marked as legal hold.
    • The entire case in which any of the items custodian is present as case custodian is placed on legal hold.
      Note: For better application performance, it is recommended to deselect theLegal Holdcolumn if it is no longer needed.
To view the Legal Hold status of items
  1. On the InvestigationsoreDiscoverytab, navigate to the appropriate Search from the required node, and select theEmail,Collaboration, orFiles tab.
The searched items are displayed in the items grid.
  1. Ensure that the Legal Hold column is displayed on the items grid.
  2. If this column is not displayed, click the Columns icon.
Select the Legal Holdcheck box and clickApply.
The application displays the column as shown in the sample images below.
  1. Hover over the icons to view tooltip that indicate the reason items are on legal hold as shown in the sample images below.
In the Investigation tab, the legal hold icons and tooltip have the following meanings:
Icon Tooltip Meaning
image Tag Legal Hold Legal hold applied by the current user using a tag. There might be additional legal holds on the same item, such as tag legal hold by another user or a legal hold inside a case.
image Tag Legal Hold Legal hold applied by other users using a legal hold tag. additionally, the same item can also be on legal hold inside cases.
image Case Legal Hold Legal hold is applied only inside cases by any user and not by using a legal hold tag.
In the eDiscovery tab, the legal hold icons and tooltip have the following meanings:
Icon Tooltip Meaning
image Case Legal Hold Legal hold applied inside the selected case. There might be additional legal holds on the same item, such as legal holds inside other cases or by using a legal hold tag from the Investigations tab.
image Case Legal Hold Legal hold applied on the item, not in the current case but inside other cases. There might be additional legal holds applied on the same item using legal hold tags from the Investigations tab.
image Tag Legal Hold The item is not on legal hold inside any case, but it is applied with legal hold tags by any user.
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