Step 5 - Set up Server-Side forwarding rule on Journaling Mailbox using OWA

Last published : Apr 17, 2026
To set up a server-side forwarding rule on the journaling mailbox using OWA
  1. Log in to the Journaling User Mailbox and click on Rulesin the left-hand navigation menu. Then clickNew in the toolbar, at the top of the page.
  2. In the Edit Rule window, complete the following steps:
    • Name the rule Journaling Archive.
    • Within the Thensection, select theForward it to radio button.
    • Click the address book icon and select the Journaling Archive contact, which you created in Step 3. Confirm that you selected the correct contact.
    • Clear Keep a copy in my Inbox. This function automatically moves the journaled message to the Deleted Items folder.
    • Click Save and Close.
After setting up the forwarding rule through Outlook Web Access, you must enable auto-forwarding on this server. Refer to Automatic Forwarding Rule in the troubleshooting tips. Also, you must clean the Journal Recipient Mailbox.
See Journaling troubleshooting.
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